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EB Claims Associate

Besst Group > Jobs > Claims > EB Claims Associate

Job Description

Support the administration and follow-up of employee medical insurance claims, ensuring accurate documentation and timely processing. Coordinate with clients and insurers to resolve queries and provide efficient service throughout the claims process.

Key Responsibilities

  • Receive and review medical claims, checking documentation for accuracy and completeness.
  • Submit claims to insurers and follow up on pending cases and reimbursements.
  • Coordinate with clients, insurers, and healthcare providers to obtain missing information.
  • Respond to queries regarding medical coverage, claim status, and required documents.
  • Assist in resolving delayed or rejected claims by obtaining clarifications from insurers.
  • Maintain accurate claims records and prepare status reports.
  • Handle sensitive client and medical information confidentially.

Requirements

  • Bachelor’s Degree in Business Administration or a related field.
  • 2–5 years of experience in insurance, claims, or client servicing.
  • Good knowledge of medical insurance and claims processes.
  • Excellent command of English, French, and Arabic.
  • Good command of MS Office.
  • Strong attention to detail, organization, and follow-up skills.
  • Good communication skills and a client-focused approach.

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