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German Speaking General Manager

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Job Description

The German Speaking Resort General Manager will oversee daily resort operations, lead and develop the team, and coordinate across departments to deliver exceptional guest experiences, achieve financial targets, and maintain operational efficiency and luxury hospitality standards.

Key Responsibilities

  • Oversee all resort operations, including accommodation, food and beverage, housekeeping, maintenance, and guest services.
  • Lead, coach, and support department heads and their teams.
  • Maintain high service standards and ensure guest satisfaction.
  • Manage budgets, control costs, and monitor financial performance.
  • Drive occupancy, revenue growth, and profitability through effective commercial strategies.
  • Coordinate recruitment, staff development, and performance management.
  • Resolve guest concerns promptly and professionally.
  • Ensure compliance with applicable regulations, health and safety requirements, and internal policies.
  • Maintain resort facilities and oversee improvement projects.
  • Report operational results and strategic priorities to owners or senior management.

Requirements

  • 20–25 years of overall professional experience.
  • A minimum of 5 years of experience managing resorts.
  • Strong background in luxury hospitality operations.
  • Fluency in German and English; interviews will be conducted in both languages.
  • Proven leadership and team management skills.
  • Strong financial, budgeting, and commercial capabilities.
  • Excellent communication, problem-solving, and guest relations skills.
  • Willingness and availability to relocate to Africa in November 2026.

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